Terms of Service

Please read these Terms of Service ("Terms") carefully before using the QTLBook website, mobile app, or desktop application (collectively, "Services") operated by Quantum Link Software Pvt. Ltd. ("QTLSoft", "QTLBook", "we", "us", or "our").

By accessing or using our Services, you confirm that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and agree to be bound by these Terms. If you are using the Services on behalf of a business, you represent that you have the authority to bind that business to these Terms.

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1. Description of Services

QTLBook is a cloud-based GST billing, inventory management, and accounting software platform designed for Indian small and medium businesses (SMBs). Services include:

• GST-compliant invoice creation and management
• Inventory and stock management
• Party (customer and supplier) ledger management
• Purchase and sales order management
• GST return report generation (GSTR-1, etc.)
• Multi-device sync across Android, Windows, and web
• Download and use of the QTLBook Android APK and Windows application

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2. Account Registration

• You must provide accurate, current, and complete information during registration and keep it updated.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
• You must notify us immediately at support@qtlsoft.com if you suspect any unauthorised use of your account.
• We reserve the right to terminate accounts that provide false or misleading information.

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3. Subscription, Billing & Payments

• Free Trial: We offer a 14-day free trial with access to all features. No credit card is required for the trial. After the trial, you must subscribe to a paid plan to continue using paid features.
• Subscription Plans: Paid plans are available on monthly, annual, and multi-year billing cycles. Prices are displayed on our Pricing page and are inclusive of GST unless stated otherwise.
• Payment: Payments are processed by Razorpay or Cashfree. By subscribing, you authorise us to charge the applicable fees to your chosen payment method.
• Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
• Refund Policy: Subscription fees are non-refundable except where required by applicable law. If you experience a technical issue preventing access, contact us within 7 days for resolution.
• Price Changes: We may change subscription prices with 30 days' written notice. Your continued use after the notice period constitutes acceptance of the new price.

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4. Acceptable Use

You agree not to use the Services to:

• Violate any applicable Indian or international laws or regulations, including the GST Act, IT Act, or Companies Act.
• Create false or fraudulent GST invoices or tax records.
• Upload or transmit viruses, malware, or harmful code.
• Attempt to gain unauthorised access to our systems or other users' accounts.
• Reverse engineer, decompile, or disassemble any part of the software.
• Reproduce, duplicate, sell, or exploit any portion of the Services without our express written permission.
• Conduct or promote any illegal activities including tax evasion or money laundering.

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5. Intellectual Property

All intellectual property rights in the Services, including the software, website, branding, logos, and content, are owned by or licensed to Quantum Link Software Pvt. Ltd. Nothing in these Terms grants you ownership of any intellectual property.

You retain ownership of all data and content you input into QTLBook ("Your Data"). You grant us a limited, non-exclusive licence to use Your Data solely to provide and improve the Services.

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6. Data Responsibility & GST Compliance

QTLBook is a software tool. You are solely responsible for:

• The accuracy of all business data, invoices, and tax records you enter into the system.
• Ensuring your use of QTLBook is compliant with GST laws, including timely filing of returns on the GSTN portal.
• Verifying GSTIN details of your customers and suppliers before creating tax invoices.
• Maintaining required physical or digital records as prescribed by the CGST Act for a minimum of 8 years.

QTLBook provides tools to generate GST-formatted reports, but does not file returns on your behalf unless explicitly stated in your subscription features.

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7. Limitation of Liability

To the maximum extent permitted by applicable law:

• QTLSoft shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
• Our total liability to you for any claim arising from your use of the Services shall not exceed the subscription fees paid by you in the 3 months preceding the claim.
• We are not liable for any GST penalties, interest, or fines resulting from errors in data you enter into the system or from late filing of returns.

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8. Service Availability & Modifications

• We strive for 99% uptime but do not guarantee uninterrupted or error-free access to the Services.
• We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with reasonable notice where possible.
• Scheduled maintenance will be notified in advance through our website or email.

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9. Termination

• You may cancel your subscription at any time through your account settings or by contacting support.
• We may suspend or terminate your account immediately for violation of these Terms, non-payment, or activities that harm other users or QTLSoft.
• Upon termination, your right to access the Services ceases immediately. You may request an export of Your Data within 30 days of termination, after which it may be deleted.

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10. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Azamgarh, Uttar Pradesh, India.

Before initiating legal proceedings, you agree to contact us at support@qtlsoft.com and attempt to resolve the dispute amicably within 30 days.

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11. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by email or by posting a notice on our website at least 15 days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

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12. Contact Us